Ordering

Accuracy of Order
Please review your order prior to processing to ensure accuracy.  Once a customer sends an order for processing, we will not be held responsible for discrepancies or errors in details or quantities.

Price and Payment
Invoices reflect the price of the product at the time the order is received.  Prices are subject to change without notice.  We will honor prices on written quotes made for whatever reason (including custom work) for 30 days and then only if product is still available.  An initial non-refundable deposit of 50% is required before we start production.  Final balance must be paid before delivery, shipment, or pick-up of an order. All custom orders require a non-refundable deposit of 50% prior to start of production, with final balance paid before delivery, shipment, or pick-up.   Ironcad Ltd. accepts payment in form of check, Visa, MasterCard, or American Express. Check must clear before order is processed.

Production Lead Times
Lead times vary depending on production schedule at our facility, popularity of product, size of order and general complexity of configuration.  All quoted ship dates are approximate and are subject to change.  Expedited orders can be placed for an extra charge, in which case ship dates will be guaranteed.